A highly effective training method for staff that cannot take time off for training. Help at their desk as and when they need it.

IT Office floor walking

BOOST STAFF EFFICIENCY. INSTANT EXPERIENCE AND KNOWLEDGE AT YOUR DESK

Do your staff continuously have Office 365 queries in the execution of their work?

Are such queries creating bottle necks with your IT Help Desk?

  • By far the fastest and simplest solution for increasing efficiency of a busy work-force.
  • Our Floor-walkers navigate your offices and staff, helping and educating on the fly, supporting your staff even when they are too busy to have a dedicated training day.
  • You have an experienced trainer on site for a half or full day and they visit as many employees as possible to assist them in resolving issues.
  • No down-time taking days off for training, when you probably already know 80% of what is included in the course. We walk the office floors and offer advice and training on the spot.
  • Ideal for organisations that cannot afford staff to take time away on a dedicated course.
  • Get the best of both worlds – live advice to organisation-specific needs and guidance from floor walking specialists, enabling staff to train further while still ‘on the job’.
  • Providing targeted ‘hands-on’ training to users will ensure that they feel positive about new technologies and understand the benefits.
  • Floor-walkers will be able to assist and help filter any issue to ensure problems are solved quickly and help prevent the help desk from being inundated with unnecessary calls and e-mails.
  • Our main aim is to provide reassurance to users; knowing that an expert is on hand to assist with any query can also help to reduce support calls during busy times. Floor-walkers will be able to assist and help filter any support issues to ensure problems are solved quickly and help prevent the help desk from being inundated with unnecessary calls and e-mails.

Benefits to Staff

  • Our trainers walk your office floor speaking to your employees at their desks answering any questions they have, and delivering direct, one-on-one training and support where required.
  • We can show how to speed up daily tasks and get better use out of the software you have already bought and use.

Benefits to Organisation

  • Increases performance of your work force.
  • Reduces call tickets to your own support desks.
  • Employees that would not normally attend training, can increase overall speed of their daily tasks and improve their efficiency.
IT Training needs analysis

Training Needs Analysis

First of all, we sit down with you and listen to your challenges and needs, scope and agree an approach to and schedule for rolling out delivery of the tailored solution(s) – as we do with all our services. 


It is not a one size fits all. We offer a service that is specifically tailored to your organisation needs, at the right time.


Keeping in pace and keeping an eye on future developments/technologies that can complement what you already do, but to get it done faster and with greater efficiency.